Internet Services
Fiber
The need for fast, reliable and capable internet is important for homes and businesses. Our Fiber-Optic Internet Service offers all that and more. With a direct line buried to your home or business, you are in constant connection with our system. Trained technicians will discuss options for routes from our service box to your home or business. When possible, Lines will be buried the same day so you can rest easy knowing your service is 100% finished.
No contract
Tier 1 - $75 per month
Tier 2 – $150 per month
Fixed Wireless
Using modern technology, fixed-wireless is the internet option for those hard to reach areas. With a radio installation at your home or business, you will gain signal from nearby tower radios. A trained technician will help determine the best location for radio installation and set up.
No contract
Basic Package - $50
* Speeds are verified at install.
** Speed is not guaranteed and is based on line-of-sight. Line-of-sight can change with seasons. In some cases, repointing may be required with season changes and will have a service fee charge.
FIBER
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- No Contract
- Unlimited Data
- Tier 1 – 50/30 mbps
- Tier 2 – 150/150 mbps
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- No contract
- Unlimited data
- Speed vary by location
DISCOUNTS
- Yearly Pricing – Pay for a year in advance and save up to one month on your service. Contact our sales team for information.
OTHER PRICING
- Installations – $175 – includes any material and equipment needed to get internet to the residence. Customer is responsible for router, unless requesting an iWiSP-provided router (see below).
- Move-in Set ups – $75
- Custom installations – $50 per hour
- Service Calls – $75 – there is no fee if it is related to failure of our equipment
- Routers
- Kivo Wifi6 Mesh Routers – $5 for the first one
- For each additional router (mesh system) – $3
- Tree Installs/Repairs – Starting at $300
Frequently Asked Questions
How do I pay my bill?
Online – go to Customer Portal and make payments with a credit card.
Phone – 540-379-5866 opt 3
Mail – Check payments can be made to iWiSP LLC and mailed to:
- iWiSP LLC
PO Box 207
Partlow, VA 22534
What are the hours of operation?
Phone Support – 540-379-5866
Technician Service Calls
I don't see my address, how can I get service at my home?
We do our best to keep our system up to date, but please email sales@iwisp.net and find out if we can get service to your home.
Do you offer phone or TV packages?
- TV Packages
We are an approved seller for DirecTV and would be more than happy to help you set up an account with them. For more information, contact our Sales Team.
- Phone Services
I AM HAVING TROUBLES WITH MY INTERNET CONNECTION, WHAT DO I DO?
- Check that all your equipment is plugged in and powered on.
- Do a reset on any equipment. This can be done by unplugging the power, wait 30 seconds and plug back in. It can take up to 10 minutes for all equipment to reload.
- Check firmware is up to date on your router. Sometimes you can simply unplug, wait 30 seconds and plug back in. It will automatically update the firmware.
- Contact Tech Support –
tech@iwisp.net, 540-379-5866 (text or call).
