We have changed to a new invoicing system. Here are some of the reasons we have made this decision. This system was designed by the makers of the equipment I use and is designed specifically for the WISP service provider.

Benefits do iWiSP;

1. I will be honest here, this is the greatest reason and by itself would cause me to switch. Automatic Suspension of Services for Nonpayment. One of the biggest hassles at a time-consuming task has been the collection of the few customers that do not pay on a timely manner. Time that can be spent on more important task. Upgrading, improving and maintenance.
2. Automatic restoration of service. I wasn’t sure whether I want this year are in the client list, but since his is it is related to number one I put it here. As long as UCRM is used to make payments service is restored within five minutes.
3. PayPal. Another time consuming task. The new system allows PayPal payments to be made directly to your account and crediting them instantly and properly.
4. It incorporates a better monitoring system. Allows me to see what is being used and when it is being used. It also notifies me when key locations are off-line.
5. Improves communication with the client. Among other things I will be able to communicate with clients in a certain area for upgrades or another problems instead of everybody getting an email.
6. It cost less than the one I am now using, allowing to keep my prices the best in town.

Benefits to the client;

1. You will now be sent a payment receipt when a payment is recorded, weather via PayPal. automatic subscriptions, cash or a mailed in check.
2. You’ll be able to report in detail problems you have from your customer portal.
3. It cost less and the one I am now using, allowing to keep my prices the best in town.

Here is a quick instructional on how to pay your invoice through UCRM.  If you have any questions, please email billing@iwisp.net

Making Payments

New Customer?  Old Customer but new to our new billing system?

Below is an attachment of how to create your password and set up your personal customer portal.

New Customer

Go to ucrm.iwisp.net to log in to see your invoice and payment history, make payments, and set up automatic payments.

See our other posts for directions for making payments and setting up automatic payments.

Hey Everyone!

Some of you have already been switched to our new billing system.  We really appreciate your patience as we are all learning how it works.  So far, we are finding a lot of tools about it that we really like.  One of our favorites is the Client Portal.  All of our customers will be assigned with their own Client Portal.  Within it you can review invoices, payment history, make payments, and set up your own automatic payments.  One of our favorite features is with PayPal.  You can make payments through the Client Portal and they will connect directly to your account…immediately.  We will be adding more and more information about the Client Portal, but to start, Click here —> Auto Payment HowTo  to learn how to set up your automatic payments with a credit card or PayPal.